Home Heating Starter Kit

I purchased a Solus three seasons ago. The first one worked great for a month or so, but then developed cracks that covered the entire surface and emitted a smell also. I contacted Solus customer support and they were very gracious, and sent me a new model without charge. They said it might have been from faulty packaging/shipping. That new unit has worked perfectly for the past two winter seasons. It gives off nice heat, although not as much as a traditional heating unit with a blower. It also looks great. The app works flawlessly as well. I recommend the Solus heater. It's a welcome change to traditional heaters which give off more heat but are are bulky, and consume too much energy (and blows fuses all the time).

First, it took forever to arrive. They are sleek looking and do produce some heat not as much as I hoped but warm the rooms. The sensor seems ok but the app is horrendous. Schedules have to be made for each day, no copying. You can’t do a night mode starting any time before 12:00 AM or it thinks you starting point is after your end point. You have to go through each day separately. Real pain.

I've owned 4 M2 heaters since they first came out and used a number of versions of the App (FOVI is way better and more robust than earlier versions). My latest "problem" was worked on by the Koleda software team expertly. We even did a video call together which ended very successfully (turns out wi-fi must be 2.4 Ghz, not 5 Ghz; I actually "knew this bit of info" but forgot and was trying to re-establish a couple of heater/sensor pair on a 5GH wi-fi network). The Koleda team worked closely with me and effectively until my problem was resolved. We tried several "fixes" together before we both realized the problem was the wi-fi frequency. All problem(s) solved!! Thank you!!

My husband and I bought heaters for each of our offices and have the two spaces showing in the same dashboard within the app. For some reason, it seems like any updates made in the app are universal, so for example, if I wanted to change the "Comfort Mode" to a certain temperature, it would update this across the board for both office spaces.

A bit frustrating to not have the ability to differentiate (or perhaps it's user error)! Not an intuitive app in my opinion.

I admit I was a little nervous when I ordered the M2, it was a fairly expensive heater and I wasn’t familiar with the technology. It arrived in good time and in perfect condition. I was again a little nervous when attaching it to the wall as it seemed quite heavy. The template for drilling and instructions were helpful and clear. The set up was straightforward and quick. I tested it straightaway in boost mode and I can’t believe how effective it is. It looks discreet but stylish on the wall (we ordered white) and I’m delighted with it. No more ugly heaters taking up floor space. Will definitely consider these now for other rooms. Thank you Koleda!